TY - BOOK AU - Taylor TI - Model business letters, e-mails : & other business documents SN - 0273675249 U1 - 651.757 TAY 2004 PY - 2004/// CY - Edinburgh Gate PB - Pearson Education Limited KW - Business writing KW - Commercial correspondence KW - Letter writing N1 - Includes index p.489 - 497 ER -