Carrell  <br/><br/>
Negotiating essentials : theory, skills, and practices  
/ Michael R. Carrell, Christina Heavrin. 
 - Upper Saddle River  Pearson/Prentice Hall  2008. 
 - x, 278p.  ill.  24cm 
<br/><br/> Includes index p.274 - 278 
<br/><br/><label>ISBN: </label>0131868667  
<br/><br/><label>Subjects--Topical Terms: </label><br/>Negotiation
<br/><br/><label>Dewey Class. No.: </label>302.3 CAR 2008