TY  - BOOK
AU  - Carrell 
AU  - Heavrin, Christina
TI  - Negotiating essentials : theory, skills, and practices 
SN  - 0131868667 
U1  - 302.3 CAR 2008 
PY  - 2008///
CY  - Upper Saddle River
PB  - Pearson/Prentice Hall
KW  - Negotiation
N1  - Includes index p.274 - 278
ER  -