TY  - BOOK
AU  - Suganthi 
AU  - Samuel, Anand A.
TI  - Total management 
SN  - 9788120326552 
U1  - 658.4013 SUG 2006 
PY  - 2006///
CY  - New Delhi
PB  - Prentice Hall of India Private Limited
KW  - Total quality management
N1  - Includes index. p. 393-394
ER  -