TY  - BOOK
AU  - Cates 
TI  - Don?t keep me a secret : proven tactics to get more referrals and introductions 
SN  - 0071494545 
U1  - 658.8 CAT 2008 
PY  - 2008///
CY  - New York
PB  - McGraw-Hill
KW  - Business referrals
N1  - Includes index p.157 - 163
ER  -