Hattersley  <br/><br/>
Management communication : principles and practice  
/ Michael E. Hattersley, Linda McJannet. 
 - 3rd ed.. 
 - Boston  McGraw-Hill/Irwin  2008. 
 - xv, 288p.  ill.  24cm 
<br/><br/> Includes index p.281 - 288 
<br/><br/><label>ISBN: </label>9780071259262  
<br/><br/><label>Subjects--Topical Terms: </label><br/>Communication in management<br/>Communication in management--Case studies
<br/><br/><label>Dewey Class. No.: </label>658.45 HAT 2008