TY  - BOOK
AU  - Hattersley 
AU  - McJannet, Linda
TI  - Management communication : principles and practice 
SN  - 9780071259262 
U1  - 658.45 HAT 2008 
PY  - 2008///
CY  - Boston
PB  - McGraw-Hill/Irwin
KW  - Communication in management
KW  - Case studies
N1  - Includes index p.281 - 288
ER  -