TY  - BOOK
AU  - Dillman 
TI  - Mail and internet surveys : the tailored design method 
SN  - 047003856X 
U1  - 300.723 DIL 2007 
PY  - 2007///
CY  - Hoboken
PB  - John Wiley & Sons
KW  - Questionnaires
KW  - Social surveys
N1  - Includes bibliographical references (p. 435-446) and index
ER  -