TY - BOOK AU - Kritek TI - Negotiating at an uneven table : a practical approach to working with difference and diversity SN - 0787902543 U1 - 174.2 KRI 1996 PY - 1996/// CY - San Francisco PB - Jossey-Bass Publisher KW - Conflict management KW - Medical ethics KW - Medical personnel and patient KW - Nurse and physician N1 - Includes bibliographical references and index ER -