TY - BOOK AU - Capp, Dixie J. ED - Al Kabas Video Services TI - A Case of working smarter, not harder [video cassette]; [produced by Dixie J. Capp] T2 - Management and business series U1 - 658.402 CAS 19-- PY - 1900/// CY - Dubai PB - Al Kabas Video Services KW - Delegation of authority KW - Organizational effectiveness N2 - Summary: MacGregor, a manager who is caught in the managerial trap solving everyone else's problems, decides to develop a new system - one that encourges subordinates to make their own decisions ER -