TY  - BOOK
AU  - Perkins 
TI  - The art and science of communication : tools for effective communication in the workplace 
SN  - 9780470247594 
U1  - 651.7 PER 2008 
PY  - 2008///
CY  - Hoboken
PB  - John Wiley & Sons
KW  - Business communication
KW  - Interpersonal communication
KW  - Persuasion (Rhetoric)
N1  - Includes index
ER  -