TY - BOOK AU - Philips AU - Tush, Wendi Friedman TI - Communication and implementation : sustaining the practice SN - 9780787987220 U1 - 658.3 PHI 2008 PY - 2008/// CY - San Francisco PB - Jossey-Bass KW - Communication in management KW - Communication in personnel management KW - Employees KW - Training of N1 - Includes bibliographical references and index ER -