TY - BOOK AU - Gitlow, Howard S TI - A guide to lean six sigma management skills SN - 9781420084160 U1 - 658.4013 GIT 2009 PY - 2009/// CY - Boca Raton, FL PB - Auerbach Publications KW - Job satisfaction KW - Organizational effectiveness KW - Six sigma (Quality control standard) KW - Total quality management ER -