Optimizing emergency department throughput : operations management solutions for health care decision makers / [edited by] John M. Shiver, David Eitel. - Boca Raton CRC Press c2010. - xi, 247p. ill. 28 cm Includes bibliographical references and index ISBN: 9781420083774 Subjects--Topical Terms: Efficiency, Organizational.Emergency Service, Hospital--organization & administration.Hospitals--Emergency services--Management.Models, Organizational.Quality Assurance, Health Care. Dewey Class. No.: 362.11068 OPT 2010