Taylor, Linda King  <br/><br/>
Quality : total customer service  
/ Linda King Taylor. 
 - South Africa  Century Business  c1988. 
 - xvii, 290p  ill  24cm 
<br/><br/><label>ISBN: </label>9780712698436  
<br/><br/><label>Subjects--Topical Terms: </label><br/>Customer services
<br/><br/><label>Dewey Class. No.: </label>658.812 TAY 1992