TY  - BOOK
AU  - Froehlich, Andrew G 
TI  - Cvoice 8.0 : implementing cisco unified communications voice over ip and qos v8.0 : study guide 
SN  - 9780470916230
U1  - 004.695 FRO 2012 
PY  - 2012///
CY  - Indianapolis
PB  - John Wiley & Sons
KW  - Convergence (Telecommunication)
KW  - Examinations
KW  - Study guides
KW  - Electronic data processing personnel
KW  - Certification
KW  - Internet telephony
ER  -