Futrell, Charles  <br/><br/>
Fundamentals of selling : customers for life through service  
/ Charles M. Futrell. 
 - 13th ed.. 
 - New York  McGraw-Hill Irwin  c2014. 
 - xxxii, 630p  ill. (some col.)  26cm 
<br/><br/>Includes bibliographical references and index 
<br/><br/><label>ISBN: </label>9780077861018  
<br/><br/><label>Subjects--Topical Terms: </label><br/>Selling
<br/><br/><label>Dewey Class. No.: </label>658.85 FUT 2014