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The knowledge-based organization : for steps to increasing sales, profits, and market share / James A. Alexander, Michael C. Lyons. by
  • Alexander
  • Lyons, Michael C
Material type: Text Text
Publication details: New York Irwin Professional Pub. 1995
Availability: Items available for loan: PERPUSTAKAAN POLITEKNIK SULTAN SALAHUDDIN ABDUL AZIZ SHAH (3)Call number: 658.12 ALE 1995, ...

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World-class customer satisfaction / Jonathan D. Barsky. by
  • Barsky
Material type: Text Text
Publication details: Burr Ridge Ill Irwin Professional Pub. 1995
Availability: Items available for loan: PERPUSTAKAAN POLITEKNIK SULTAN SALAHUDDIN ABDUL AZIZ SHAH (1)Call number: 658.812 BAR 1995.

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The paradox principles : how high-performance companies manage chaos, complexity, and contradiction to achieve superior results / The Price Waterhouse Change Integration Team.
Material type: Text Text
Publication details: Chicago Irwin Professional Pub. 1996
Availability: Items available for loan: PERPUSTAKAAN POLITEKNIK SULTAN SALAHUDDIN ABDUL AZIZ SHAH (1)Call number: 658.406 PAR 1996.

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