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Service management corporations : operation, strategy, and information technology / James A. Fitzsimmons, Mona J. Fitzsimmons. by
  • Fitzsimmons
  • Fitzsimmons, Mona J
Edition: 5th ed..
Material type: Text Text
Publication details: Boston McGraw-Hill 2006
Availability: Items available for loan: PERPUSTAKAAN POLITEKNIK SULTAN SALAHUDDIN ABDUL AZIZ SHAH (2)Call number: 658 FIT 2006, ...

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Service management : operations, strategy, information technology / James A. Fitzsimmons, Mona J. Fitzsimmons. by
  • Fitzsimmons
  • Fitzsimmons, Mona J
Edition: 6th ed..
Material type: Text Text
Publication details: Boston McGraw-Hill Irwin 2008
Availability: Items available for loan: PERPUSTAKAAN POLITEKNIK SULTAN SALAHUDDIN ABDUL AZIZ SHAH (1)Call number: 658 FIT 2008.

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