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		Managing customer value : creating quality and service that customers can see / Bradley T. Gale and Robert Chapman Wood. by Gale Wood, Robert Chapman Material type: Text Publication details: New York The Free Press 1994 Availability: Items available for loan: PERPUSTAKAAN POLITEKNIK SULTAN SALAHUDDIN ABDUL AZIZ SHAH (1)Call number: 658.812 GAL 1994. Place hold Add to cart (remove)
		The myths of Japanese quality / Ray E. and Cindelyn Eberts. by Eberts Eberts, Cindelyn Material type: Text Publication details: New Jersey Prentice Hall 1995 Availability: Items available for loan: PERPUSTAKAAN POLITEKNIK SULTAN SALAHUDDIN ABDUL AZIZ SHAH (2)Call number: 658.562 EBE 1995, ... Place hold Add to cart (remove)
		From concept to customer : the practical guide to integrated product and process development, and business process reengineering / Jack B. ReVelle, Normand L. Frigon, Harry K. Jackson. by ReVelle Frigon, Normand L Jackson, Harry K Material type: Text Publication details: New York Van Nostrand Reinhold 1995 Availability: Items available for loan: PERPUSTAKAAN POLITEKNIK SULTAN SALAHUDDIN ABDUL AZIZ SHAH (1)Call number: 658.575 REV 1995. Place hold Add to cart (remove)
		Measuring, managing and maximizing performance / Will Kaydos. by Kaydos Material type: Text Publication details: Portland, Oregon Productivity Press 1991 Availability: Items available for loan: PERPUSTAKAAN POLITEKNIK SULTAN SALAHUDDIN ABDUL AZIZ SHAH (2)Call number: 658.5 KAY 1991, ... Place hold Add to cart (remove)
		What customers value most : how to achieve business transformation by focusing on processes that touch your customers : satisfied customers, increased revenue, improved profitability / Stanley A. Brown. by Brown Material type: Text Publication details: Toronto John Wiley & Sons 1995 Availability: Items available for loan: PERPUSTAKAAN POLITEKNIK SULTAN SALAHUDDIN ABDUL AZIZ SHAH (3)Call number: 658.812 BRO 1995, ... Place hold Add to cart (remove)
		Apparel manufacturing : sewn product analysis / Ruth E. Glock, Grace I. Kunz.. by Glock Kunz, Grace I Edition: 4th ed.. Material type: Text Publication details: Upper Saddle River Pearson/Prentice Hall 2005 Availability: Items available for loan: PERPUSTAKAAN POLITEKNIK SULTAN SALAHUDDIN ABDUL AZIZ SHAH (1)Call number: 687 GLO 2005. Place hold Add to cart (remove)
		Managing quality : : integrating the supply chain / / S. Thomas Foster. by Foster, S. Thomas Edition: 4th ed.. Material type: Text Publication details: New Jersey Pearson Prentice Hall 2010 Availability: Items available for loan: PERPUSTAKAAN POLITEKNIK SULTAN SALAHUDDIN ABDUL AZIZ SHAH (1)Call number: 658.4013 FOS 2010. Place hold Add to cart (remove)
		Good products, bad products : essential elements to achieving superior quality / James L. Adams. by Adams, James L Material type: Text Publication details: New York McGraw-Hill c2012 Availability: Items available for loan: PERPUSTAKAAN POLITEKNIK SULTAN SALAHUDDIN ABDUL AZIZ SHAH (1)Call number: 658.4013 ADA 2012. Place hold Add to cart (remove)