| 000 | 00771nam a2200241#a 4500 | ||
|---|---|---|---|
| 001 | 0000006590 | ||
| 008 | 211117s2020||||xx |||||||||||||| ||und|| | ||
| 020 |
_a0786303530 _q(pbk.) |
||
| 082 | _a658.12 ALE 1995 | ||
| 100 | _aAlexander | ||
| 245 | 4 |
_aThe knowledge-based organization : for steps to increasing sales, profits, and market share _c/ James A. Alexander, Michael C. Lyons. |
|
| 260 |
_aNew York _bIrwin Professional Pub. _c1995. |
||
| 300 |
_axv, 139p. _bill. _c24cm |
||
| 365 | _cMYR | ||
| 504 | _aIncludes bibliographical references and index | ||
| 650 | _aCustomer relations | ||
| 650 |
_aCustomer service _xManagement |
||
| 650 | _aSales management | ||
| 650 | _aSelling | ||
| 700 | _aLyons, Michael C. | ||
| 942 | _cBK-GN | ||
| 999 |
_c18861 _d18861 |
||