000 00491nam a2200181#a 4500
001 0000001027
008 211117s2020||||xx |||||||||||||| ||und||
020 _a9781439814222
082 _a658.4 BRO 2009
100 _aBrown, Mark Graham
245 4 _aThe pocket guide to the Baldrige Award Criteria.
260 _aBoca Raton, FL
_bCRC Press
_c2009.
300 _av, 57p
_c13x9cm
365 _cMYR
650 _aMalcolm Baldrige National Quality Award
942 _cBK-GN
999 _c2916
_d2916