000 00607nam a2200205#a 4500
001 0000026500
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020 _a0131228099
082 _a658.4 TOT 2003
245 0 _aTotal quality management
_c/ Dale H. Besterfield ... [et al.].
250 _a3rd ed..
260 _aUpper Saddle River
_bPrentice Hall
_c2003.
300 _axi, 640p.
_bill.
_c24cm.
365 _cMYR
500 _aIncludes bibliographical references (p. 631-633) and index.
650 _aTotal quality management
700 _aBesterfield, Dale H.
942 _cBK-GN
999 _c76521
_d76521