000 00636nam a2200217#a 4500
001 0000028694
008 211117s2020||||xx |||||||||||||| ||und||
020 _a9780077129514
082 _a658.8 PAL 2011
100 _aPalmer, Adrian.
245 0 _aPrinciples of services marketing
_c/ Adrian Palmer.
250 _a6th ed..
260 _aLondon, U.K.
_bMcGraw-Hill
_cc2011.
300 _axvii, 525p.
_bill.
_c26cm
365 _cMYR
500 _aIncludes bibliographical references (p. [513]-514) and index
650 _aMarketing
_xManagement.
650 _aService industries
_xMarketing.
942 _cBK-GN
999 _c82806
_d82806