Managing quality customer service
Martin
Managing quality customer service / William B. Martin. - Menlo Park Crisp Publications 1989. - vii, 94p. 26cm - A fifty-minute series book .
Includes bibliographical references
0931961831
Customer services
658.812 MAR 1989
Managing quality customer service / William B. Martin. - Menlo Park Crisp Publications 1989. - vii, 94p. 26cm - A fifty-minute series book .
Includes bibliographical references
0931961831
Customer services
658.812 MAR 1989