The knowledge-based organization : for steps to increasing sales, profits, and market share

Alexander

The knowledge-based organization : for steps to increasing sales, profits, and market share / James A. Alexander, Michael C. Lyons. - New York Irwin Professional Pub. 1995. - xv, 139p. ill. 24cm

Includes bibliographical references and index

0786303530


Customer relations
Customer service--Management
Sales management
Selling

658.12 ALE 1995