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Crafting customer value : the art and science

Duchessi

Crafting customer value : the art and science / Peter Duchessi. - Mumbai Jaico Publishing House 2002. - 193p. ill. 25cm

Includes index p.187 - 193

ISBN: 8179920380

Subjects--Topical Terms:
Customer loyalty
Customer relations

Dewey Class. No.: 658.812 DUC 2002

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