Crafting customer value : the art and science (Record no. 54496)

MARC details
000 -LEADER
fixed length control field 00566nam a2200205#a 4500
001 - CONTROL NUMBER
control field 0000018989
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 211117s2020||||xx |||||||||||||| ||und||
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 8179920380
082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER
Classification number 658.812 DUC 2002
100 ## - MAIN ENTRY--PERSONAL NAME
Personal name Duchessi
245 #0 - TITLE STATEMENT
Title Crafting customer value : the art and science
Statement of responsibility, etc. / Peter Duchessi.
260 ## - PUBLICATION, DISTRIBUTION, ETC.
Place of publication, distribution, etc. Mumbai
Name of publisher, distributor, etc. Jaico Publishing House
Date of publication, distribution, etc. 2002.
300 ## - PHYSICAL DESCRIPTION
Extent 193p.
Other physical details ill.
Dimensions 25cm
365 ## - TRADE PRICE
Currency code MYR
500 ## - GENERAL NOTE
General note Includes index p.187 - 193
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Customer loyalty
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Customer relations
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Koha item type Book-GN
Holdings
Withdrawn status Lost status Damaged status Not for loan Home library Current library Shelving location Date acquired Source of acquisition Total Checkouts Full call number Barcode Date last seen Copy number Price effective from Koha item type
        PERPUSTAKAAN POLITEKNIK SULTAN SALAHUDDIN ABDUL AZIZ SHAH PERPUSTAKAAN POLITEKNIK SULTAN SALAHUDDIN ABDUL AZIZ SHAH   06/05/2007 THIN - THINKERS LIBRARY   658.812 DUC 2002 0000039233 06/21/2021 37884 06/21/2021 Book-GN