Services marketing
Lovelock
Services marketing / Christopher H. Lovelock. - 7th ed.. - New Jersey Pearson Education, Inc. 2011. - xxi, 626p ill 28cm
9780136107217
Customer services--Marketing
Marketing--Management
Professions--Marketing
Service industries--Marketing
658.8 LOV 2011
Services marketing / Christopher H. Lovelock. - 7th ed.. - New Jersey Pearson Education, Inc. 2011. - xxi, 626p ill 28cm
9780136107217
Customer services--Marketing
Marketing--Management
Professions--Marketing
Service industries--Marketing
658.8 LOV 2011