Customer service for dummies / by Karen Leland and Keith Bailey.

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TextSeries: For dummiesPublication details: Foster City, CA IDG Books Worldwide 1999.Edition: 2nd edDescription: xxxi, 422p. ill. 23cmISBN:

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Holdings
Item type	Current library	Call number	Copy number	Status	Date due	Barcode
Book-GN	PERPUSTAKAAN POLITEKNIK SULTAN SALAHUDDIN ABDUL AZIZ SHAH	658.812 LEL 1999 (Browse shelf(Opens below))	22275	Available		0000023379

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Previous	658.812 HEI 1995 Leadership and the customer revolution : the messy, unpredictable and inescapably human challenge of making the rhetoric of change a reality	658.812 HEI 1997 One size fits one : building relatuionships one customer and one employee at a time	658.812 HIN 1994 Customer-focused quality : what to do on Monday morning	658.812 LEL 1999 Customer service for dummies	658.812 LEP 1994 Auditing your customer service : the foundation for success	658.812 MAR 1989 Managing quality customer service	658.812 MAR 1989 Managing quality customer service	Next

Includes index

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