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Customer culture : how fedex and other great companies put the customer first every day / Michael D. Bash.

By: Material type: TextTextPublication details: Upper Saddle River Prentice Hall PTR 2003.Description: xxv, 274p. ill. 23cmISBN:
  • 0131303201
Subject(s): DDC classification:
  • 658 BAS 2003
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Holdings
Item type Current library Call number Status Date due Barcode
Book-GN Book-GN PERPUSTAKAAN POLITEKNIK SULTAN SALAHUDDIN ABDUL AZIZ SHAH 658 BAS 2003 (Browse shelf(Opens below)) Available 0000031247

Includes index p.267 - 274

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