Services marketing : people, technology, strategy / Christopher Lovelock, Jochen Wirtz.

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TextPublication details: Harlow FT Prentice Hall 2006.Edition: 6th edDescription: xx, 648p. ill. 29cmISBN:

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Holdings
Item type	Current library	Call number	Copy number	Status	Date due	Barcode
Book-GN	PERPUSTAKAAN POLITEKNIK SULTAN SALAHUDDIN ABDUL AZIZ SHAH	658.8 LOV 2007 (Browse shelf(Opens below))	37430	Available		0000039264

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Includes bibliographical references and index

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