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Business process management and balanced scorecard : using processes as strategic drivers / Ralph F. Smith.

By: Material type: TextTextPublication details: Hoboken John Wiley & Sons 2007.Description: x, 227p. ill. 24cmISBN:
  • 0470047461
Subject(s): DDC classification:
  • 658.51 SMI 2007
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Holdings
Item type Current library Call number Status Date due Barcode
Book-GN Book-GN PERPUSTAKAAN POLITEKNIK SULTAN SALAHUDDIN ABDUL AZIZ SHAH 658.51 SMI 2007 (Browse shelf(Opens below)) Available 0000042102

Includes index p.221 - 227

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