Item type | Current library | Call number | Copy number | Status | Date due | Barcode |
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PERPUSTAKAAN POLITEKNIK SULTAN SALAHUDDIN ABDUL AZIZ SHAH | 658.812 MAR 2005 (Browse shelf(Opens below)) | 42829 | Available | 0000045842 |
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658.812 LEP 1994 Auditing your customer service : the foundation for success | 658.812 MAR 1989 Managing quality customer service | 658.812 MAR 1989 Managing quality customer service | 658.812 MAR 2005 Creating the marketing experience : new strategies for building relationships with your target market | 658.812 MER 2003 May I help you? : great customer service for small business | 658.812 MOR 1989 Calming upset customers : [staying effective during unpleasent situations] | 658.812 MOR 1996 Calming upset customers : [staying effective during unpleasent situations |
Includes bibliographical references (p. 327-329) and index
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