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Services marketing : concepts, strategies, & cases / K. Douglas Hoffman, John E. G. Bateson.

By: Contributor(s): Material type: TextTextPublication details: Mason South-Western Cengage Learning c2011.Edition: 4th edDescription: xv, 461p ill 27cmISBN:
  • 9781439039397
Subject(s): DDC classification:
  • 658.8 HOF 2011
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Holdings
Item type Current library Call number Status Date due Barcode
Book-GN Book-GN PERPUSTAKAAN POLITEKNIK SULTAN SALAHUDDIN ABDUL AZIZ SHAH 658.8 HOF 2011 (Browse shelf(Opens below)) Available 0000053721

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