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Calming upset customers : [staying effective during unpleasent situations] / Rebecca L.Morgan.

By: Material type: TextTextSeries: The fifty-minute series bookPublication details: Menlo Park Crisp Publications 1997.Description: iii, 74p. ill. 25cmISBN:
  • 0931961653
Subject(s): DDC classification:
  • 658.812 MOR 1989
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Holdings
Item type Current library Call number Copy number Status Date due Barcode
Book-GN Book-GN PERPUSTAKAAN POLITEKNIK SULTAN SALAHUDDIN ABDUL AZIZ SHAH 658.812 MOR 1989 (Browse shelf(Opens below)) 5137 Available 0000005986

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