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Mengendali aduan pelanggan : mengubah cabaran kepada peluang / Jennifer Denham; penterjemah Mohd Rizal Saidin.

By: Contributor(s): Material type: TextTextPublication details: Petaling Jaya Prentice Hall 2003.Description: ix, 250ms. il. 21cmISBN:
  • 9832473845
Subject(s): DDC classification:
  • 648.8342 DEN 2003
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Holdings
Item type Current library Call number Status Date due Barcode
Book-GN Book-GN PERPUSTAKAAN POLITEKNIK SULTAN SALAHUDDIN ABDUL AZIZ SHAH 648.8342 DEN 2003 (Browse shelf(Opens below)) Available 0000044115
Book-GN Book-GN PERPUSTAKAAN POLITEKNIK SULTAN SALAHUDDIN ABDUL AZIZ SHAH 648.8342 DEN 2003 (Browse shelf(Opens below)) Available 0000031349

Mengandungi indeks ms.245 - 250

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