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		Calming upset customers : [staying effective during unpleasent situations] / Rebecca L.Morgan. by Morgan Series: The fifty-minute series book Material type: Text Publication details: Menlo Park Crisp Publications 1997 Availability: Items available for loan: PERPUSTAKAAN POLITEKNIK SULTAN SALAHUDDIN ABDUL AZIZ SHAH (1)Call number: 658.812 MOR 1989. Place hold Add to cart (remove)
		Calming upset customers : [staying effective during unpleasent situations / Rebecca L.Morgan. by Morgan Series: The fifty-minute series book Edition: Revised ed.. Material type: Text Publication details: California Crisp Publications 1997 Availability: Items available for loan: PERPUSTAKAAN POLITEKNIK SULTAN SALAHUDDIN ABDUL AZIZ SHAH (1)Call number: 658.812 MOR 1996. Place hold Add to cart (remove)
		Effective meeting skills / Marion E. Haynes. by Haynes Series: The fifty-minute series book Material type: Text Publication details: California Crisp Publications 1988 Availability: Items available for loan: PERPUSTAKAAN POLITEKNIK SULTAN SALAHUDDIN ABDUL AZIZ SHAH (1)Call number: 658.456 HAY 1988. Place hold Add to cart (remove)
		Job performance and chemical dependency : a practical guide for managers and supervisors / Lynda A. Voorhees, Robert B. Maddux. by Voorhees Maddux, Robert B Series: The fifty-minute series book Material type: Text Publication details: Los Altos Crisp Publications 1987 Availability: Items available for loan: PERPUSTAKAAN POLITEKNIK SULTAN SALAHUDDIN ABDUL AZIZ SHAH (1)Call number: 658.382 VOO 1987. Place hold Add to cart (remove)
		Improving peer relationships : achieving results informally / Norman C. Hill. by Hill Series: The fifty-minute series book Material type: Text Publication details: Menlo Park Crisp Publications 1996 Availability: Items available for loan: PERPUSTAKAAN POLITEKNIK SULTAN SALAHUDDIN ABDUL AZIZ SHAH (1)Call number: 158.2 HIL 1996. Place hold Add to cart (remove)