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Customer relationship management : making hard decisions with soft numbers / Jon Anton.

By: Material type: TextTextPublication details: New Jersey Prentice Hall 1996.Description: viii, 183p. ill. 24cmISBN:
  • 0134384741
Subject(s): DDC classification:
  • 658.812 ANT 1996
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Holdings
Item type Current library Call number Copy number Status Date due Barcode
Book-GN Book-GN PERPUSTAKAAN POLITEKNIK SULTAN SALAHUDDIN ABDUL AZIZ SHAH 658.812 ANT 1996 (Browse shelf(Opens below)) 3240 Available 0000003513
Book-GN Book-GN PERPUSTAKAAN POLITEKNIK SULTAN SALAHUDDIN ABDUL AZIZ SHAH 658.812 ANT 1996 (Browse shelf(Opens below)) 3241 Available 0000003514

Includes bibliographical references and index

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