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Managing customer value : creating quality and service that customers can see / Bradley T. Gale and Robert Chapman Wood.

By: Contributor(s): Material type: TextTextPublication details: New York The Free Press 1994.Description: xxii, 424p. 25cmISBN:
  • 0029110459
Subject(s): DDC classification:
  • 658.812 GAL 1994
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Holdings
Item type Current library Call number Copy number Status Date due Barcode
Book-GN Book-GN PERPUSTAKAAN POLITEKNIK SULTAN SALAHUDDIN ABDUL AZIZ SHAH 658.812 GAL 1994 (Browse shelf(Opens below)) 2845 Available 0000003001

Includes bibliographical references

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