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Managing quality customer service / William B. Martin.
Material type:
TextSeries: A fifty-minute series bookPublication details: Menlo Park Crisp Publications 1989.Description: vii, 94p. 26cmISBN: - 0931961831
- 658.812 MAR 1989
| Item type | Current library | Call number | Copy number | Status | Date due | Barcode |
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Book-GN
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PERPUSTAKAAN POLITEKNIK SULTAN SALAHUDDIN ABDUL AZIZ SHAH | 658.812 MAR 1989 (Browse shelf(Opens below)) | 5075 | Available | 0000005924 | |
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Book-GN
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PERPUSTAKAAN POLITEKNIK SULTAN SALAHUDDIN ABDUL AZIZ SHAH | 658.812 MAR 1989 (Browse shelf(Opens below)) | 5076 | Available | 0000005925 |
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| 658.812 LEL 1999 Customer service for dummies | 658.812 LEP 1994 Auditing your customer service : the foundation for success | 658.812 MAR 1989 Managing quality customer service | 658.812 MAR 1989 Managing quality customer service | 658.812 MAR 2005 Creating the marketing experience : new strategies for building relationships with your target market | 658.812 MER 2003 May I help you? : great customer service for small business | 658.812 MOR 1989 Calming upset customers : [staying effective during unpleasent situations] |
Includes bibliographical references
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