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Pengurusan khidmat pelanggan : petua & teknik / Rahmat Ismail.

By:

Rahmat Ismail

Material type: Text

Text

TextSeries: Siri motivasi dan kecemerlangan utusanPublication details: Kuala Lumpur Utusan Publications & Distributors Sdn. Bhd. 2001.Description: xv, 152p. il. 22cmISBN:

9676111422

Subject(s):

DDC classification:

658.812 RAH 2001

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Holdings ( 3 )
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Holdings
Item type	Current library	Call number	Copy number	Status	Date due	Barcode
Book-GN	PERPUSTAKAAN POLITEKNIK SULTAN SALAHUDDIN ABDUL AZIZ SHAH	658.812 RAH 2001 (Browse shelf(Opens below))	21442	Available		0000022547
Book-GN	PERPUSTAKAAN POLITEKNIK SULTAN SALAHUDDIN ABDUL AZIZ SHAH	658.812 RAH 2001 (Browse shelf(Opens below))	21443	Available		0000022548
Book-GN	PERPUSTAKAAN POLITEKNIK SULTAN SALAHUDDIN ABDUL AZIZ SHAH	658.812 RAH 2001 (Browse shelf(Opens below))	21444	Available		0000022549

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Previous	658.812 MOR 1996 Calming upset customers : [staying effective during unpleasent situations	658.812 MOR 2003 Calming upset customers : staying effective during unpleasant situations	658.812 NAU 1995 Creating customer value : the path to sustainable competitive advantage	658.812 RAH 2001 Pengurusan khidmat pelanggan : petua & teknik	658.812 RAH 2001 Pengurusan khidmat pelanggan : petua & teknik	658.812 RAH 2001 Pengurusan khidmat pelanggan : petua & teknik	658.812 RAM 1996 Design and management of service processes : keeping customers for life	Next

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