Crafting customer value : the art and science / Peter Duchessi.

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Material type: Text

TextPublication details: Mumbai Jaico Publishing House 2002.Description: 193p. ill. 25cmISBN:

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Holdings
Item type	Current library	Call number	Copy number	Status	Date due	Barcode
Book-GN	PERPUSTAKAAN POLITEKNIK SULTAN SALAHUDDIN ABDUL AZIZ SHAH	658.812 DUC 2002 (Browse shelf(Opens below))	37884	Available		0000039233

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Includes index p.187 - 193

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