Services marketing : people, technology, strategy / Christopher Lovelock, Jochen Wirtz.

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TextPublication details: Boston Prentice Hall c2011.Edition: 7th edDescription: xxii, 626p ill., map 29cmISBN:

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Holdings
Item type	Current library	Call number	Status	Date due	Barcode
Book-GN	PERPUSTAKAAN POLITEKNIK SULTAN SALAHUDDIN ABDUL AZIZ SHAH	658.8 LOV 2011 (Browse shelf(Opens below))	Available		0000053939

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Includes bibliographical references and indexes

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