Calming upset customers : [staying effective during unpleasent situations] / Rebecca L.Morgan.

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Material type: Text

TextSeries: The fifty-minute series bookPublication details: Menlo Park Crisp Publications 1997.Description: iii, 74p. ill. 25cmISBN:

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Holdings
Item type	Current library	Call number	Copy number	Status	Date due	Barcode
Book-GN	PERPUSTAKAAN POLITEKNIK SULTAN SALAHUDDIN ABDUL AZIZ SHAH	658.812 MOR 1989 (Browse shelf(Opens below))	5137	Available		0000005986

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Previous	658.812 MAR 1989 Managing quality customer service	658.812 MAR 2005 Creating the marketing experience : new strategies for building relationships with your target market	658.812 MER 2003 May I help you? : great customer service for small business	658.812 MOR 1989 Calming upset customers : [staying effective during unpleasent situations]	658.812 MOR 1996 Calming upset customers : [staying effective during unpleasent situations	658.812 MOR 2003 Calming upset customers : staying effective during unpleasant situations	658.812 NAU 1995 Creating customer value : the path to sustainable competitive advantage	Next

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