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Customer relationship management : making hard decisions with soft numbers / Jon Anton.
Material type:
TextPublication details: New Jersey Prentice Hall 1996.Description: viii, 183p. ill. 24cmISBN: - 0134384741
- 658.812 ANT 1996
| Item type | Current library | Call number | Copy number | Status | Date due | Barcode |
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PERPUSTAKAAN POLITEKNIK SULTAN SALAHUDDIN ABDUL AZIZ SHAH | 658.812 ANT 1996 (Browse shelf(Opens below)) | 3240 | Available | 0000003513 | |
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Book-GN
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PERPUSTAKAAN POLITEKNIK SULTAN SALAHUDDIN ABDUL AZIZ SHAH | 658.812 ANT 1996 (Browse shelf(Opens below)) | 3241 | Available | 0000003514 |
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| 658.8101 CHU 2011 Sales force management | 658.8101 CHU 2011 Sales force management | 658.8102 VEN 2006 Managing your sales force : a motivational approach | 658.812 ANT 1996 Customer relationship management : making hard decisions with soft numbers | 658.812 ANT 1996 Customer relationship management : making hard decisions with soft numbers | 658.812 BAR 1995 World-class customer satisfaction | 658.812 BEL 2003 Magnetic service : the secrets of creating passionately devoted customers |
Includes bibliographical references and index
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